Privacy policy

Effective Date:

At Babalú Puerto Rico, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our online store, browse products, or make a purchase. By using our website, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We collect various types of information when you interact with our online store:

A. Personal Information

When you make a purchase or register an account, you may provide us with the following personal information:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (e.g., credit card details)

B. Non-Personal Information

We may automatically collect certain non-personal information about your interaction with our website, including:

  • IP address
  • Browser type and version
  • Device type (e.g., desktop, mobile)
  • Pages visited and time spent on the site
  • Referral source (how you arrived at our website)
  • Location (based on IP address)

C. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These may include:

  • Essential cookies: Necessary for the operation of the website (e.g., session cookies, cart functionality).
  • Performance cookies: Used to analyze how visitors use our website and improve user experience.
  • Advertising cookies: Used to track your behavior across websites for targeted advertising.

You can control the use of cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of the website.

2. How We Use Your Information

We use your personal and non-personal information for the following purposes:

  • Order Processing: To process, fulfill, and ship your orders, and communicate with you about your purchases.
  • Customer Support: To provide customer service and address any inquiries or issues you may have.
  • Personalization: To personalize your shopping experience, such as offering product recommendations based on your preferences.
  • Marketing: To send promotional emails, newsletters, or offers, if you have opted to receive them. You can opt-out at any time by clicking "unsubscribe" in the email.
  • Website Improvement: To enhance the functionality and design of our website based on usage data.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. Sharing Your Information

We will not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

  • Service Providers: We may share your information with third-party companies who perform services on our behalf, such as payment processors, shipping carriers, and marketing platforms.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe such action is necessary to protect our rights, investigate fraud, or ensure compliance with our policies.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or alteration. This includes the use of encryption, secure payment gateways, and other security protocols. However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can update or correct your personal information by logging into your account or contacting us.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email or by contacting us directly.

If you wish to exercise any of these rights, please contact us at babaluprcorp@gmail.com or call 1-787-376-7025.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately, and we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting an updated version on our website or sending an email to the address you provided. Please review the policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Babalú Puerto Rico
babaluprcorp@gmail.com
1-787-376-7025